ProQual Electric – Privacy Policy for SMS Communications
Effective Date: 5/20/2025
At ProQual Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information shared through our SMS (text messaging) communications with customers, vendors, and employees.
1. Information We Collect
When you communicate with us via SMS, we may collect:
- Your phone number
- Your name or business name (if provided)
- Any information you choose to share in your messages (e.g., job details, availability, confirmations)
We do not collect any sensitive personal data such as Social Security numbers, financial information, or medical records via SMS.
2. How We Use Your Information
We use SMS solely for legitimate business purposes, such as:
- Scheduling appointments and job site visits
- Confirming deliveries and materials with vendors
- Coordinating work assignments with employees
- Providing updates on service status
We do not send marketing or promotional content via SMS unless you have explicitly opted in.
3. Consent and Opt-Out
You will only receive SMS messages from ProQual Electric if:
- You have provided your phone number directly to us, and
- You have agreed (verbally, in writing, or electronically) to receive text messages
You can opt out at any time by replying STOP to any message. Once you do, you will no longer receive SMS from us unless you re-enroll.
4. Data Sharing and Security
We do not sell, rent, or share your phone number or message content with third parties for marketing purposes. Your data is stored securely and only accessible to authorized personnel.
We use trusted third-party platforms (such as Nextiva) to manage SMS communication in compliance with applicable data protection laws and carrier guidelines.
5. Contact Us
If you have any questions or concerns about this policy or your privacy, you can contact us at:
ProQual Electric
101 Crawfords Corner Rd, Holmdel, NJ
Phone: 732-344-4844
Email: info@proqualelectric.com